Boskalis supports ERP Webtop
with LearningGuide
LearningGuide
07/09/2005
's-Hertogenbosch, The Netherlands
LearningGuide has provided Royal Boskalis Westminster nv with a LearningGuide performance support and learning system for its new BaaN 5c Webtop ERP application.
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The Queen of the Netherlands
one of Boskalis' 300 vessels |
Royal Boskalis Westminster nv has developed ERP-Lite, a BaaN 5c ERP application, of which 180 implementations will take place across 50 countries. Royal Boskalis Westminster nv is a very geographically dispersed, international organization with dredging activities in more than fifty countries on five continents. Boskalis has approximately 3,000 employees comprising several nationalities. It has a vast and multi-purpose fleet of approximately 300 vessels and other supporting equipment.
In previous similar projects, providing the user population with traditional classroom training would take many months and involve significant resources from the training department. The LearningGuide performance support system reduced the time take for user adoption, providing a quicker return on investment, as well as providing a considerable financial saving over traditional training methods. Distance learning, with remote, distributed support, was also preferred because some of Boskalis' sites do not have a network connection, so the training also had to be available both stand-alone and on line format.
The Queen of the Netherlands: one of Boskalis' 300 vessels.
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"Faster user adoption"
Cees Louwers, CEO, LearningGuide |
LearningGuide CEO Cees Louwers said: "The training material had to be entirely incorporated within the BaaN 5c application and, in addition, used as course material to help raise the knowledge of a user group of 300 staff that required training to a higher level. The learning and support solution needed to provide employees with information and insight into company processes and working instructions. Simulated, practical business cases that employees would typically encounter in the 'ERP-Lite' application were presented."
Boskalis' LearningGuide provides support for their ERP processes, including contract fulfillment, logistics, finance, fleet and equipment, personnel, supporting scenarios and business management.
"By using LearningGuide to provide support to users' questions, directly in the workplace, a saving on the BaaN 5c user training was achieved, along with reductions in the workload of the Support Desk."
"As well as achieving a faster user adoption, the total return on investment exceeded that normally achieved with traditional training as users could refresh their knowledge right at the time they needed it, and didn't need to rely on remembering particular parts of classroom courses."
"Learning and support objects included 'quick references' about each process and application feature, deeper references providing further instruction and interactive training options," added Louwers.
Notes to editors
About Royal Boskalis Westminster nv
Royal Boskalis Westminster nv is an international dredging and maritime infrastructure company. Its core actives include land reclamation, construction of harbors, waterways and coastal defenses and riverbank protection. Boskalis employs three thousand people in fifty countries on five continents. In recent years, the company has made considerable investments in an extensive fleet program, increasing capacity in accordance with market developments and replacing older tonnage with highly efficient, state-of-the-arts ships.
About LearningGuide
LearningGuide provides workplace learning and support solutions that accelerate enterprise application ROI and improve the application of working procedures and reduce traditional training, e-learning and support costs. LearningGuide contains its own content authoring and publishing application, LearningGuide Manager, used for creating learning and support objects and publishing LearningGuides. LearningGuide customers include Astra Zeneca, Deloitte, Novartis, Organon, Royal Boskalis Westminster and TNT.
For further information contact
Rob Clarke
e-mail: rclarke@glaworld.com
Marielle Buijink
e-mail: m.buijink@learningguide.nl |
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