Kent Barnett, CEO of Knowledge Advisors and Alison Hollas, Head of L&D Shared Services, ntl:Telewest Group Learning and Development, will present at Moving Learning 2006 on the current shift taking place in learning measurement from retrospectively proving ROI to driving value through the organization.
“As leading learning organizations become more closely linked to business impact, a new set of methods and techniques are emerging to help drive bottom-line performance. There is a paradigm shift occurring today where learning professionals are looking ahead to drive value in lieu of looking in the past to prove ROI,” said Kent Barnett, CEO, Knowledge Advisors.
Kent Barnett and Alison Hollas will talk about their practical experiences of learning measurement at ntl:Telewest, showing how far ntl:Telewest has progressed with its new learning measurement technology and approaches. They intend to challenge conventional thinking by showing how they are using metrics and improved processes to drive out waste and increase business results.
“With the advent of new learning analytics technologies, we now have the ability to dynamically analyse data that was not readily available previously and use it as an agent for change and to demonstrate business value” said ntl:Telewest’s Alison Hollas.
The session will cover: communicating business impact with senior managers; 10 ways to reduce waste and drive earnings; redirecting poor performing learning investments into high-impact programs; a balanced set of business results linked to learning and establishing your own set of key metrics. Drawing on the practical experiences of ntl:Telewest the session will also cover an overview of ntl:Telewest’s approach to learning and development, how learning measurement is being used to demonstrate business value and how ntl:Telewest is moving towards integrating an on line learning measurement infrastructure.
Moving Learning 2006 takes place at Microsoft Reading, UK on 14 June 2006 and Hotel Artemis Amsterdam, Netherlands on 15 June 2006 and is sponsored by Compu'train, Global Learning Alliance, LearningGuide, Microsoft and QA. Other speakers include Bob Mosher of Microsoft Learning and Charles Jennings of Reuters. For complete program details and registration visit www.movinglearning.com.
About Moving Learning 2006
Moving Learning 2006 is a one-day seminar running consecutively at Microsoft, Reading on 14 June and at Hotel Artemis, Amsterdam on 15 June. For program details, attendance fees and registration visit www.movinglearning.com.
Moving Learning 2006 is sponsored by Compu'train, Global Learning Alliance, LearningGuide, Microsoft and QA.
About Kent Barnett Mr. Barnett is the founder and CEO of KnowledgeAdvisors, which is a learning analytics company that helps organizations measure and improve performance through learning. KnowledgeAdvisors’ market leading analytics system, Metrics-that-Matter™, is used by many of the largest most successful organizations in the world including Caterpillar, Microsoft, British Telecom, the Department of Defense, U.S. State Department, NTL, Cisco, Blue Cross, and Lockheed Martin.
Prior to starting KnowledgeAdvisors, Mr. Barnett was a founder and President of Productivity Point International (PPI). PPI became one of the largest commercial training companies in the world. In addition, he spent several years in the banking industry in the areas of corporate finance and information systems.
Mr. Barnett has an MBA in Finance from Northwestern University’s Kellogg Graduate School of Business and has been certified in the Stern Stewart Economic Value-added (EVA) model.
Kent Barnett on ROI
About Alison Hollas Alison Hollas is currently Head of Learning and Development Shared Services in the recently merged Communications company ntl Telewest. She works for the Group Learning and Development Director and heads up a team directly responsible for determining company wide L&D Governance and practice in support of the L&D strategy. Alison has spent the last 2 years since commencing at ntl Telewest identifying areas for improving efficiency and effectiveness in the delivery of training through the use of online, internal and external resources, systems and processes, and working with HRD in determining training outcomes using an L&D performance scorecard.
Alison describes her expertise in HRD as pragmatic yet innovative, and she has spent the last 15 years working in a variety of Learning and Development and HRD roles primarily in very results driven, fiercely competitive and dramatically changing organisations. In these environments she has developed a great sense for the challenges faced by Learning and Development professionals. She feels there is a fine balance between the relative importances of:
i) outputs - what people do - hard performance measures
ii) outcomes - how they do it - competencies/behaviours
Alison says she fell into HRD, although since then she has taken her own development seriously through qualifying Register of Competence in Psychological Testing BPS (Level A & B), Master Practitioner in NLP and she is a Member of the CIPD. Prior to her role at ntl Telewest, Alison held senior L&D and HRD roles at Orange pcs, Sears Clothing plc (UK) including the retail chains of Wallis and Miss Selfridge.